Blackboard Browser Issues

The latest version of Internet Explorer has compatibility issues with Blackboard. Either you will get an error saying that IE has stopped responding or you will not see all of your courses listed—and there may be other issues we have not yet encountered.

We recommend that you use Firefox on Windows or Mac to avoid compatibility issues. Chrome also works well for the most part, but there are a handful of bugs with it as well.


This past Wednesday, January 22, I gave a presentation to a number of our faculty at a luncheon. The presentation was about ten characteristics of effective feedback. Essentially, I reviewed the ten most common features of feedback found across a swath of the literature. The link I’ve posted below will take you to a page with the presentation slides embedded, as well as links to a number of the resources I reviewed. A couple of the articles to which I’ve linked require OC login since they link to items in our library’s database.

Click here to open the page.

A new “feature” in Firefox

If you’ve embedded content in your Bb course shell (e.g., TED-Ed video, content from another Web site, etc.) and it is no longer showing up when you (or your students) use Firefox, it’s because of a new security “feature” in the latest version of Firefox that blocks this content. I had this problem in my Elementary Greek course; here’s the video I made to show students how to get around the problem (NB: Firefox users will have to follow these steps every time s/he browses to the page):

It may be less of a hassle to change to a different browser. At this point, all content displays in Chrome.

Where did my scroll bars go?

Have you noticed as you use Blackboard (and other Web sites) in Safari or Chrome on Mac that the scroll bars don’t always show up in the Grade Center? It makes navigating through the grade book a pain. Contrary to what you might think, it’s not a browser problem. In fact, it’s not a problem at all—it’s a “feature” of Mac OS. Here’s how to tell your Mac to display the scroll bars all the time.

  1. Open System Preferences by clicking the System Preferences icon in the launch bar or by clicking the Apple menu and selecting System Preferences.

Open System Preferences

  1. Click into “General.”

System Preferences - General

  1. Under “Show Scroll Bars” select “Always.”

Show Scroll Bars

  1. Changes are saved automatically, so you can close System Preferences.